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As of 21 October 2026. A FedEx truck carrying PSA-graded cards was burglarized after leaving PSA's Southern California facility. PSA has deactivated the certificates of the stolen cards and is compensating affected customers, up to the insured value declared for each card.
What happened
The truck was carrying orders that had already been graded, on their way back to their owners. On 17 October, an American collector made public the email he received from PSA: his 104-card order was part of the load. He values it at more than 100,000 dollars. Other customers reported losses in the following days, including Pokémon, One Piece, Magic and Yu-Gi-Oh cards.
PSA confirmed the theft on 19 October. Still unanswered to date:
- the exact date and place of the burglary: nothing confirmed;
- the number of orders and cards involved: nothing confirmed;
- the total value of the load: nothing confirmed. The seven-figure amounts going around are collector estimates.
What PSA has done
- Investigation: PSA and FedEx say they are working with the police.
- Certificates deactivated: the certificate numbers of the stolen cards are no longer valid. Partner marketplaces and auction houses have been notified, especially for rare and serial-numbered cards.
- Customers contacted: customer service has written directly to the people affected.
- Compensation: at the fair market value of each card, capped at the Max Insured Value chosen at submission. Details were due to be shared with customers within the week following the announcement.
What it means when you submit from Europe
The declared value sets the maximum payout
At PSA, a card is covered from the moment PSA confirms its arrival until it reaches its next destination. In case of loss, the payout is the fair market value, without exceeding the insured value declared for the card. A card worth 800 euros declared at 300 will be reimbursed 300 at most. It is better to declare the real value of each card.
The trip to PSA is not covered by PSA
The journey to PSA falls outside this coverage: the parcel travels at the sender's risk. PSA offers optional shipping insurance, run by a third-party insurer, for some shipping methods.
Check the certificate before buying
A stolen card keeps its slab and label, but its certificate number is deactivated. Before buying a second-hand PSA card, especially an expensive one, enter the label number in PSA's verification tool. A number that no longer returns a valid record should raise a flag.
Less transport with Frankfurt
Since 15 September 2026, collectors in the European Union can send their cards to PSA's Frankfurt facility, which offers the same service levels as elsewhere in the world. The outbound and return trips stay in Europe, with no Atlantic crossing. The risk of theft still exists, on a shorter route. Grader prices and turnaround times are compared in the article PSA, BGS, PCA, CCC: grading prices and turnaround times in 2026.